Case Study · Technology & SaaS
$20M Technology Product Company
How a growing technology company strengthened its security posture with Fortrex Continuous Monitoring and MDR.
The Challenge
A $20M technology product company and existing Fortrex VendManage customer was experiencing growing pressure to meet security and compliance expectations from customers, partners, and regulators.
While the company had annual penetration testing in place, leadership recognized clear gaps and understood that security responsibilities were being managed reactively, with limited assurance that emerging risks would be identified in a timely manner. Internal teams lacked the expertise and bandwidth to operate security tools effectively.
- Maintain continuous visibility into vulnerabilities across internet-facing assets
- Monitor endpoints for ransomware, malware, and suspicious behavior
- Operate security tools effectively without dedicated internal security staff
- Meet ongoing security and compliance obligations with confidence
“We knew annual testing was not enough, but we did not know how to operationalize continuous security monitoring without building a full internal security team.”
The company reached out to Fortrex for consultation and guidance on how to design a scalable, cost-effective continuous monitoring approach that would improve real-time security visibility while remaining practical for a growing technology organization.
The Solution
Fortrex partnered with the client to design and implement a Continuous Monitoring program tailored to the company's size, risk profile, and operational maturity. As an existing VendManage customer, Fortrex already understood the company's environment, risk posture, and third-party ecosystem, enabling a faster and more targeted design approach.
“We needed trusted guidance to make sure we were covering the right risks, not just buying tools.”
Fortrex designed and delivered a combined Continuous Vulnerability Monitoring and Managed Detection and Response capability:
- Continuous vulnerability scanning of external, internet-facing IP addresses
- Identification of new, recurring, and high-risk vulnerabilities between annual penetration tests
- Risk-based prioritization so remediation focuses on the issues that matter most
- Deployment of MDR and EDR capabilities across company endpoints
- Continuous monitoring for ransomware, malware, and anomalous behavior
- Alert triage, investigation, and response coordinated through a managed support model
- Partnered delivery with leading MDR/EDR providers, with Fortrex as the primary coordination and oversight layer
Fortrex operated as an extension of the client's team, ensuring the solution worked as intended rather than simply handing over tools.
The Results
Continuous visibility into security risk
The company gained ongoing insight into vulnerabilities across exposed assets and endpoint activity, eliminating blind spots between annual testing cycles.
Improved ransomware and malware protection
Endpoints were continuously monitored for malicious activity and abnormal behavior, significantly reducing the risk of undetected compromise.
Reduced internal burden
Fortrex managed tool selection, implementation, monitoring coordination, and escalation, allowing internal teams to focus on product and business priorities.
Practical, cost-effective security operations
The managed model delivered enterprise-level monitoring and response capabilities without the cost of building an internal security operations function.
Stronger security and compliance posture
The company was better positioned to demonstrate ongoing security oversight to customers, partners, and auditors.
With Fortrex Continuous Monitoring and MDR support in place, the technology company moved from reactive security management to a proactive, continuously monitored security posture aligned with its growth and compliance needs.
“Fortrex helped us design and operate a security program that actually works for our size and risk profile. We now have confidence that vulnerabilities and endpoint threats are being monitored continuously.”
Technology Leadership Team
$20M Technology Product Company
Move from reactive to continuous security monitoring
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